HOW TO REACH MEDALLIA IT

Virtual Candy Bar
Call into Virtual Candy Bar Zoom

ServiceNow Portal
Submit Incidents when something goes wrong, or search the Catalog of Services to make a request or order equipment.

#help-it
Chat with IT and other Medallians via Slack to find answers to common questions fast.

Jarvis Slack Bot
Chat with the Jarvis Slack bot to find answers to common questions fast, or to file a ticket.

Email
candybar@medallia.com​ when something goes wrong.

Schedule: 24/5 (Monday to Friday)

If a Medallia IT representative has issued you with a remote support session key enter it below.

Session Key Show Session Key Help Window

BeyondTrust Remote Support