WELCOME TO MEDALLIA IT

Virtual Candy Bar
Call into the Virtual Candy Bar Zoom. Available 24/5 (Monday thru Friday)

ServiceNow Portal
Submit Incidents when something goes wrong, or search the Catalog of Services to make a request or order equipment.

#help-it
Get immediate help chatting with IT and other Medallians via Slack to find answers to common questions at any time.

Jarvis Slack Bot
Chat with the Jarvis Slack bot to find answers to common questions fast, or to file a ticket.

Email
candybar@medallia.com​ when something goes wrong.

Support Schedule: 24/7 (Monday to Friday)

If a Medallia IT representative has issued you with a remote support session key enter it below.

Session Key Show Session Key Help Window

BeyondTrust Remote Support